Processes, dimensions and tools for the management of knowledge in industrial maintenance

Autores UPV
Revista Revista Produção Online


Knowledge management, implanted in some areas of the company, is usually forgotten in the own service organizations is one of the activities requiring a deep knowledge of the physical assets of the company, that influences the own reliability of the processes of exploitation, the productivity of the company and is where higher level of tacit knowledge based on the experience of the operators. This article is a review of the literature, marking processes, dimensions and tools that can be used for the management of knowledge in the field of industrial maintenance.