Información general de la Universidad a través del Área de Comunicación

Encuestas PEGASUS 2021

Descriptor 44

2021
Media

8.00

0.41
2021
% Satisfacción

97.63 %

1.8
Media y % Satisfacción
Media Descriptor vs UPV
Satisfacción Descriptor vs UPV
Atributos
Atributo Media Percentil % Satisfacción % Insatisfacción
Overall satisfaction 8.00 30 97.63 % 2.37 %
Information received 7.84 36 94.17 % 5.83 %
Simplicity mechanisms 7.88 40 96.50 % 3.50 %
Adequacy of deadlines 7.87 44 95.79 % 4.21 %
Treatment received 8.31 26 97.84 % 2.16 %
Professionalism 8.44 35 98.77 % 1.23 %
Media
Percentil (de la media)
% Satisfacción
Satisfacción General por Colectivos
Número de respuestas

752

ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD TOTAL
452 63 156 81

752

% Uso
ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
30.61 % 28.09 % 18.31 % 11.03 %
Media
Atributo Media Percentil ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
Overall satisfaction 8.00 30 7.98 8.44 7.80 7.24
Information received 7.84 36 7.80 8.56 7.56 7.01
Simplicity mechanisms 7.88 40 7.88 8.29 7.69 6.88
Adequacy of deadlines 7.87 44 7.87 8.28 7.50 6.99
Treatment received 8.31 26 8.31 8.54 8.15 7.67
Professionalism 8.44 35 8.45 8.69 8.17 7.70
Satisfacción
Atributo % Satisfacción ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
Overall satisfaction 97.63 % 98.01 % 98.28 % 94.70 % 90.25 %
Information received 94.17 % 94.37 % 96.51 % 92.11 % 84.62 %
Simplicity mechanisms 96.50 % 97.32 % 96.61 % 91.11 % 84.09 %
Adequacy of deadlines 95.79 % 96.19 % 98.02 % 92.77 % 82.79 %
Treatment received 97.84 % 98.29 % 98.06 % 94.78 % 90.40 %
Professionalism 98.77 % 99.49 % 98.02 % 94.06 % 90.52 %
Insatisfacción
Atributo % Insatisfacción ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
Overall satisfaction 2.37 % 1.99 % 1.72 % 5.30 % 9.75 %
Information received 5.83 % 5.63 % 3.49 % 7.89 % 15.38 %
Simplicity mechanisms 3.50 % 2.68 % 3.39 % 8.89 % 15.91 %
Adequacy of deadlines 4.21 % 3.81 % 1.98 % 7.23 % 17.21 %
Treatment received 2.16 % 1.71 % 1.94 % 5.22 % 9.60 %
Professionalism 1.23 % 0.51 % 1.98 % 5.94 % 9.48 %