Correo interno y postal

Encuestas PEGASUS 2022

Descriptor 22

2022
Media

8.63

0.15
2022
% Satisfacción

96.56 %

-1.7
Media y % Satisfacción
Media Descriptor vs UPV
Satisfacción Descriptor vs UPV
Atributos
Atributo Media Percentil % Satisfacción % Insatisfacción
Overall satisfaction 8.63 75 96.56 % 3.44 %
Information received 8.06 53 90.26 % 9.74 %
Simplicity mechanisms 8.34 69 89.46 % 10.54 %
Adequacy of deadlines 8.34 73 92.40 % 7.60 %
Treatment received 9.06 77 98.11 % 1.89 %
Professionalism 8.91 67 97.47 % 2.53 %
Media
Percentil (de la media)
% Satisfacción
Satisfacción General por Colectivos
Número de respuestas

103

ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD TOTAL
85 18

103

% Uso
ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
11.44 % 3.68 %
Media
Atributo Media Percentil ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
Overall satisfaction 8.63 75 8.62 8.67
Information received 8.06 53 7.95 8.45
Simplicity mechanisms 8.34 69 8.29 8.53
Adequacy of deadlines 8.34 73 8.58 7.51
Treatment received 9.06 77 9.05 9.07
Professionalism 8.91 67 8.94 8.80
Satisfacción
Atributo % Satisfacción ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
Overall satisfaction 96.56 % 97.06 % 94.80 %
Information received 90.26 % 90.69 % 88.73 %
Simplicity mechanisms 89.46 % 89.49 % 89.35 %
Adequacy of deadlines 92.40 % 94.74 % 84.15 %
Treatment received 98.11 % 99.04 % 94.80 %
Professionalism 97.47 % 98.22 % 94.80 %
Insatisfacción
Atributo % Insatisfacción ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
Overall satisfaction 3.44 % 2.94 % 5.20 %
Information received 9.74 % 9.31 % 11.27 %
Simplicity mechanisms 10.54 % 10.51 % 10.65 %
Adequacy of deadlines 7.60 % 5.26 % 15.85 %
Treatment received 1.89 % 0.96 % 5.20 %
Professionalism 2.53 % 1.78 % 5.20 %