Correo interno y postal

Encuestas PEGASUS 2021

Descriptor 22

  Versión imprimible del informe de descriptor
2021
Media

8.48

0.21
2021
% Satisfacción

98.26 %

3.1
Media y % Satisfacción
Media Descriptor vs UPV
Satisfacción Descriptor vs UPV
Atributos
Atributo Media Percentil % Satisfacción % Insatisfacción
Overall satisfaction 8.48 69 98.26 % 1.74 %
Information received 8.33 71 96.11 % 3.89 %
Simplicity mechanisms 8.39 77 96.91 % 3.09 %
Adequacy of deadlines 8.33 72 94.87 % 5.13 %
Treatment received 8.79 63 99.14 % 0.86 %
Professionalism 8.79 61 98.88 % 1.12 %
Media
Percentil (de la media)
% Satisfacción
Satisfacción General por Colectivos
Número de respuestas

328

ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD TOTAL
223 105

328
% Uso
ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
26.12 % 14.33 %
Media
Atributo Media Percentil ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
Overall satisfaction 8.48 69 8.66 8.14
Information received 8.33 71 8.48 8.05
Simplicity mechanisms 8.39 77 8.52 8.14
Adequacy of deadlines 8.33 72 8.45 8.09
Treatment received 8.79 63 8.86 8.64
Professionalism 8.79 61 8.83 8.71
Satisfacción
Atributo % Satisfacción ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
Overall satisfaction 98.26 % 100.00 % 94.85 %
Information received 96.11 % 98.54 % 91.34 %
Simplicity mechanisms 96.91 % 98.52 % 93.77 %
Adequacy of deadlines 94.87 % 97.09 % 90.52 %
Treatment received 99.14 % 100.00 % 97.46 %
Professionalism 98.88 % 99.61 % 97.44 %
Insatisfacción
Atributo % Insatisfacción ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
Overall satisfaction 1.74 % 0.00 % 5.15 %
Information received 3.89 % 1.46 % 8.66 %
Simplicity mechanisms 3.09 % 1.48 % 6.23 %
Adequacy of deadlines 5.13 % 2.91 % 9.48 %
Treatment received 0.86 % 0.00 % 2.54 %
Professionalism 1.12 % 0.39 % 2.56 %