Tramitación de la contratación de servicios y suministros

Encuestas PEGASUS 2022

Descriptor 514

  Versión imprimible del informe de descriptor
2022
Media

6.35

-0.28
2022
% Satisfacción

78.97 %

-8.3
Media y % Satisfacción
Media Descriptor vs UPV
Satisfacción Descriptor vs UPV
Atributos
Atributo Media Percentil % Satisfacción % Insatisfacción
Overall satisfaction 6.35 4 78.97 % 21.03 %
Information received 6.92 4 86.38 % 13.62 %
Simplicity mechanisms 5.97 4 73.12 % 26.88 %
Adequacy of deadlines 5.56 4 68.85 % 31.15 %
Treatment received 7.84 4 87.99 % 12.01 %
Professionalism 7.52 4 88.24 % 11.76 %
Media
Percentil (de la media)
% Satisfacción
Satisfacción General por Colectivos
Número de respuestas

53

ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD TOTAL
3 8 14 10 1 17

53
% Uso
ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
37.50 % 9.86 % 13.33 % 22.22 % 9.09 % 35.42 %
Media
Atributo Media Percentil ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
Overall satisfaction 6.35 4 6.67 6.56 7.32 6.25 7.50 5.44
Information received 6.92 4 7.50 6.88 7.69 6.75 10.00 6.18
Simplicity mechanisms 5.97 4 6.67 6.25 6.15 6.50 7.50 5.15
Adequacy of deadlines 5.56 4 5.00 6.25 6.88 5.50 7.50 4.26
Treatment received 7.84 4 8.33 8.21 8.27 7.25 7.50 7.65
Professionalism 7.52 4 8.33 7.86 8.27 7.50 7.50 6.62
Satisfacción
Atributo % Satisfacción ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
Overall satisfaction 78.97 % 66.67 % 87.50 % 92.86 % 80.00 % 100.00 % 64.71 %
Information received 86.38 % 100.00 % 100.00 % 92.31 % 80.00 % 100.00 % 76.47 %
Simplicity mechanisms 73.12 % 66.67 % 75.00 % 76.92 % 80.00 % 100.00 % 64.71 %
Adequacy of deadlines 68.85 % 66.67 % 87.50 % 83.33 % 70.00 % 100.00 % 47.06 %
Treatment received 87.99 % 100.00 % 100.00 % 92.31 % 70.00 % 100.00 % 88.24 %
Professionalism 88.24 % 100.00 % 100.00 % 92.31 % 80.00 % 100.00 % 82.35 %
Insatisfacción
Atributo % Insatisfacción ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
Overall satisfaction 21.03 % 33.33 % 12.50 % 7.14 % 20.00 % 0.00 % 35.29 %
Information received 13.62 % 0.00 % 0.00 % 7.69 % 20.00 % 0.00 % 23.53 %
Simplicity mechanisms 26.88 % 33.33 % 25.00 % 23.08 % 20.00 % 0.00 % 35.29 %
Adequacy of deadlines 31.15 % 33.33 % 12.50 % 16.67 % 30.00 % 0.00 % 52.94 %
Treatment received 12.01 % 0.00 % 0.00 % 7.69 % 30.00 % 0.00 % 11.76 %
Professionalism 11.76 % 0.00 % 0.00 % 7.69 % 20.00 % 0.00 % 17.65 %