2021

Media

8.07

-0.59

2021

% Satisfacción

96.96 %

1.5

Media y % Satisfacción

Media Descriptor vs UPV

Satisfacción Descriptor vs UPV

Atributos

Atributo	Media	Percentil	% Satisfacción	% Insatisfacción
Overall satisfaction	8.07	38	96.96 %	3.04 %
Information received	8.48	77	96.86 %	3.14 %
Simplicity mechanisms	8.13	55	100.00 %	0.00 %
Adequacy of deadlines	7.78	37	93.58 %	6.42 %
Treatment received	8.12	15	87.42 %	12.58 %
Professionalism	7.82	6	87.42 %	12.58 %

Media

Percentil (de la media)

% Satisfacción

Satisfacción General por Colectivos

Número de respuestas

ALUC	ALUD	PAS	PDI	CESP	EREC	EDCEN	EDDEP	DIRINS	ADMCEN	RESUD	TOTAL
32	2	22									56

% Uso

ALUC	ALUD	PAS	PDI	CESP	EREC	EDCEN	EDDEP	DIRINS	ADMCEN	RESUD
3.15 %	1.70 %	2.39 %

Media

Atributo	Media	Percentil	ALUC	ALUD	PAS	PDI	CESP	EREC	EDCEN	EDDEP	DIRINS	ADMCEN	RESUD
Overall satisfaction	8.07	38	8.05	7.50	8.82
Information received	8.48	77	8.53	7.50	8.73
Simplicity mechanisms	8.13	55	8.31	5.00	8.81
Adequacy of deadlines	7.78	37	7.91	5.00	8.66
Treatment received	8.12	15	8.48	2.50	8.91
Professionalism	7.82	6	8.11	2.50	9.12

Satisfacción

Atributo	% Satisfacción	ALUC	ALUD	PAS	PDI	CESP	EREC	EDCEN	EDDEP	DIRINS	ADMCEN	RESUD
Overall satisfaction	96.96 %	96.47 %	100.00 %	100.00 %
Information received	96.86 %	96.68 %	100.00 %	96.18 %
Simplicity mechanisms	100.00 %	100.00 %	100.00 %	100.00 %
Adequacy of deadlines	93.58 %	92.87 %	100.00 %	96.18 %
Treatment received	87.42 %	93.00 %	0.00 %	100.00 %
Professionalism	87.42 %	93.00 %	0.00 %	100.00 %

Insatisfacción

Atributo	% Insatisfacción	ALUC	ALUD	PAS	PDI	CESP	EREC	EDCEN	EDDEP	DIRINS	ADMCEN	RESUD
Overall satisfaction	3.04 %	3.53 %	0.00 %	0.00 %
Information received	3.14 %	3.32 %	0.00 %	3.82 %
Simplicity mechanisms	0.00 %	0.00 %	0.00 %	0.00 %
Adequacy of deadlines	6.42 %	7.13 %	0.00 %	3.82 %
Treatment received	12.58 %	7.00 %	100.00 %	0.00 %
Professionalism	12.58 %	7.00 %	100.00 %	0.00 %