Operaciones de tesorería para la realización efectiva del pago

Encuestas PEGASUS 2021

Descriptor 67

  Versión imprimible del informe de descriptor
2021
Media

7.47

0.68
2021
% Satisfacción

95.07 %

14
Media y % Satisfacción
Media Descriptor vs UPV
Satisfacción Descriptor vs UPV
Atributos
Atributo Media Percentil % Satisfacción % Insatisfacción
Overall satisfaction 7.47 12 95.07 % 4.93 %
Information received 7.02 11 84.33 % 15.67 %
Simplicity mechanisms 7.04 14 87.00 % 13.00 %
Adequacy of deadlines 6.85 9 83.96 % 16.04 %
Treatment received 8.14 16 97.89 % 2.11 %
Professionalism 8.23 20 97.89 % 2.11 %
Media
Percentil (de la media)
% Satisfacción
Satisfacción General por Colectivos
Número de respuestas

105

ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD TOTAL
78 27

105
% Uso
ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
9.47 % 3.92 %
Media
Atributo Media Percentil ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
Overall satisfaction 7.47 12 7.85 6.47
Information received 7.02 11 7.41 6.01
Simplicity mechanisms 7.04 14 7.50 5.83
Adequacy of deadlines 6.85 9 7.45 5.28
Treatment received 8.14 16 8.43 7.37
Professionalism 8.23 20 8.56 7.37
Satisfacción
Atributo % Satisfacción ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
Overall satisfaction 95.07 % 100.00 % 82.27 %
Information received 84.33 % 86.58 % 78.50 %
Simplicity mechanisms 87.00 % 91.62 % 74.98 %
Adequacy of deadlines 83.96 % 91.62 % 64.04 %
Treatment received 97.89 % 100.00 % 92.41 %
Professionalism 97.89 % 100.00 % 92.41 %
Insatisfacción
Atributo % Insatisfacción ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
Overall satisfaction 4.93 % 0.00 % 17.73 %
Information received 15.67 % 13.42 % 21.50 %
Simplicity mechanisms 13.00 % 8.38 % 25.02 %
Adequacy of deadlines 16.04 % 8.38 % 35.96 %
Treatment received 2.11 % 0.00 % 7.59 %
Professionalism 2.11 % 0.00 % 7.59 %