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Encuestas PEGASUS 2021

Descriptor 127

  Versión imprimible del informe de descriptor
2021
Media

8.79

0.14
2021
% Satisfacción

99.40 %

-0.6
Media y % Satisfacción
Media Descriptor vs UPV
Satisfacción Descriptor vs UPV
Atributos
Atributo Media Percentil % Satisfacción % Insatisfacción
Overall satisfaction 8.79 88 99.40 % 0.60 %
Information received 8.87 95 99.21 % 0.79 %
Simplicity mechanisms 8.75 93 99.03 % 0.97 %
Adequacy of deadlines 8.80 94 98.54 % 1.46 %
Treatment received 9.01 80 97.82 % 2.18 %
Professionalism 9.11 86 98.20 % 1.80 %
Media
Percentil (de la media)
% Satisfacción
Satisfacción General por Colectivos
Número de respuestas

248

ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD TOTAL
140 20 58 30

248
% Uso
ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
10.22 % 9.79 % 7.08 % 4.95 %
Media
Atributo Media Percentil ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
Overall satisfaction 8.79 88 8.71 9.13 9.05 9.20
Information received 8.87 95 8.77 9.37 9.03 9.19
Simplicity mechanisms 8.75 93 8.72 9.00 8.92 8.51
Adequacy of deadlines 8.80 94 8.75 9.09 8.88 9.07
Treatment received 9.01 80 8.89 9.39 9.44 9.65
Professionalism 9.11 86 9.01 9.49 9.44 9.65
Satisfacción
Atributo % Satisfacción ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
Overall satisfaction 99.40 % 99.25 % 100.00 % 100.00 % 100.00 %
Information received 99.21 % 99.21 % 100.00 % 97.29 % 100.00 %
Simplicity mechanisms 99.03 % 99.21 % 100.00 % 96.11 % 97.28 %
Adequacy of deadlines 98.54 % 98.61 % 100.00 % 96.01 % 97.28 %
Treatment received 97.82 % 97.24 % 100.00 % 100.00 % 100.00 %
Professionalism 98.20 % 97.72 % 100.00 % 100.00 % 100.00 %
Insatisfacción
Atributo % Insatisfacción ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
Overall satisfaction 0.60 % 0.75 % 0.00 % 0.00 % 0.00 %
Information received 0.79 % 0.79 % 0.00 % 2.71 % 0.00 %
Simplicity mechanisms 0.97 % 0.79 % 0.00 % 3.89 % 2.72 %
Adequacy of deadlines 1.46 % 1.39 % 0.00 % 3.99 % 2.72 %
Treatment received 2.18 % 2.76 % 0.00 % 0.00 % 0.00 %
Professionalism 1.80 % 2.28 % 0.00 % 0.00 % 0.00 %