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Encuestas PEGASUS 2021

Descriptor 60

  Versión imprimible del informe de descriptor
2021
Media

7.99

0.15
2021
% Satisfacción

97.49 %

0.22
Media y % Satisfacción
Media Descriptor vs UPV
Satisfacción Descriptor vs UPV
Atributos
Atributo Media Percentil % Satisfacción % Insatisfacción
Overall satisfaction 7.99 29 97.49 % 2.51 %
Information received 7.72 29 93.63 % 6.37 %
Simplicity mechanisms 7.47 25 92.36 % 7.64 %
Adequacy of deadlines 8.23 63 97.42 % 2.58 %
Treatment received 8.48 40 97.83 % 2.17 %
Professionalism 8.59 48 98.87 % 1.13 %
Media
Percentil (de la media)
% Satisfacción
Satisfacción General por Colectivos
Número de respuestas

2195

ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD TOTAL
1178 130 498 389

2195
% Uso
ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
73.66 % 56.17 % 54.84 % 48.14 %
Media
Atributo Media Percentil ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
Overall satisfaction 7.99 29 7.88 8.49 8.37 8.33
Information received 7.72 29 7.61 8.26 8.10 8.11
Simplicity mechanisms 7.47 25 7.33 8.17 7.95 7.85
Adequacy of deadlines 8.23 63 8.16 8.69 8.34 8.27
Treatment received 8.48 40 8.37 8.88 8.97 8.83
Professionalism 8.59 48 8.49 9.03 9.03 8.89
Satisfacción
Atributo % Satisfacción ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
Overall satisfaction 97.49 % 97.40 % 97.64 % 98.10 % 97.92 %
Information received 93.63 % 93.10 % 96.05 % 96.10 % 94.58 %
Simplicity mechanisms 92.36 % 91.52 % 96.08 % 95.53 % 95.03 %
Adequacy of deadlines 97.42 % 97.30 % 99.09 % 97.42 % 96.52 %
Treatment received 97.83 % 97.64 % 98.16 % 98.90 % 98.85 %
Professionalism 98.87 % 98.80 % 99.08 % 99.22 % 99.09 %
Insatisfacción
Atributo % Insatisfacción ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
Overall satisfaction 2.51 % 2.60 % 2.36 % 1.90 % 2.08 %
Information received 6.37 % 6.90 % 3.95 % 3.90 % 5.42 %
Simplicity mechanisms 7.64 % 8.48 % 3.92 % 4.47 % 4.97 %
Adequacy of deadlines 2.58 % 2.70 % 0.91 % 2.58 % 3.48 %
Treatment received 2.17 % 2.36 % 1.84 % 1.10 % 1.15 %
Professionalism 1.13 % 1.20 % 0.92 % 0.78 % 0.91 %