Prestación de asistencia técnica por parte del Servicio de Normativa e Inspección

Encuestas PEGASUS 2022

Descriptor 510

  Versión imprimible del informe de descriptor
2022
Media

7.22

-0.34
2022
% Satisfacción

86.87 %

-3.2
Media y % Satisfacción
Media Descriptor vs UPV
Satisfacción Descriptor vs UPV
Atributos
Atributo Media Percentil % Satisfacción % Insatisfacción
Overall satisfaction 7.22 6 86.87 % 13.13 %
Information received 6.99 9 88.98 % 11.02 %
Simplicity mechanisms 6.60 9 81.81 % 18.19 %
Adequacy of deadlines 6.29 6 79.03 % 20.97 %
Treatment received 8.32 9 97.89 % 2.11 %
Professionalism 8.26 11 97.53 % 2.47 %
Media
Percentil (de la media)
% Satisfacción
Satisfacción General por Colectivos
Número de respuestas

46

ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD TOTAL
5 7 6 6 2 20

46
% Uso
ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
62.50 % 9.86 % 5.71 % 13.33 % 18.18 % 41.67 %
Media
Atributo Media Percentil ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
Overall satisfaction 7.22 6 10.00 7.86 6.25 5.83 5.00 7.13
Information received 6.99 9 10.00 7.50 6.25 5.42 5.00 6.88
Simplicity mechanisms 6.60 9 9.00 8.21 5.50 4.17 6.25 6.50
Adequacy of deadlines 6.29 6 7.50 6.43 5.42 5.83 3.75 6.50
Treatment received 8.32 9 10.00 8.21 7.50 8.33 5.00 8.38
Professionalism 8.26 11 10.00 8.21 7.00 8.33 6.25 8.29
Satisfacción
Atributo % Satisfacción ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
Overall satisfaction 86.87 % 100.00 % 85.71 % 83.33 % 83.33 % 100.00 % 85.00 %
Information received 88.98 % 100.00 % 85.71 % 83.33 % 83.33 % 100.00 % 90.00 %
Simplicity mechanisms 81.81 % 100.00 % 100.00 % 60.00 % 66.67 % 100.00 % 80.00 %
Adequacy of deadlines 79.03 % 100.00 % 85.71 % 66.67 % 83.33 % 50.00 % 75.00 %
Treatment received 97.89 % 100.00 % 100.00 % 100.00 % 100.00 % 100.00 % 95.00 %
Professionalism 97.53 % 100.00 % 100.00 % 80.00 % 100.00 % 100.00 % 100.00 %
Insatisfacción
Atributo % Insatisfacción ALUC ALUD PAS PDI CESP EREC EDCEN EDDEP DIRINS ADMCEN RESUD
Overall satisfaction 13.13 % 0.00 % 14.29 % 16.67 % 16.67 % 0.00 % 15.00 %
Information received 11.02 % 0.00 % 14.29 % 16.67 % 16.67 % 0.00 % 10.00 %
Simplicity mechanisms 18.19 % 0.00 % 0.00 % 40.00 % 33.33 % 0.00 % 20.00 %
Adequacy of deadlines 20.97 % 0.00 % 14.29 % 33.33 % 16.67 % 50.00 % 25.00 %
Treatment received 2.11 % 0.00 % 0.00 % 0.00 % 0.00 % 0.00 % 5.00 %
Professionalism 2.47 % 0.00 % 0.00 % 20.00 % 0.00 % 0.00 % 0.00 %